Shipping policy

YOURS Extensions ships worldwide from Longview, Washington! We are proud to provide our hair across the globe.

All in stock items ship in 1-2 business days. Expect your order to arrive within 5-7 business days depending on location. We ship out all orders through USPS Priority Mail.

We have an option for overnight shipping for IN STOCK products only. If you order Monday - Friday BEFORE 2pm PST, your order will be shipped with USPS Priority Mail Express - Next Day or 2-Day

CUSTOM ORDERS: Please expect all custom orders to take between 6-8 weeks to arrive.

We have an option for Overnight Shipping for IN STOCK products only. If you order Monday - Friday BEFORE 2pm PST, your order will be shipped with USPS Priority Mail Express - Next Day or 2-Day.

Orders that are placed with Overnight Shipping AFTER 2pm PST on Friday, will be shipped Overnight on the following Monday.

All custom order hair can be found here. Pick your shade, length, texture, then place your order.

Your hair will be custom made by our team within 6-8 weeks. Please be patient with this process as we are custom making the hair just for you!

Returns and exchanges

CUSTOM ORDERS ARE NON REFUNDABLE 

You can return or exchange all in stock products within 14 days from the day of receipt if the following criteria are met:

- The hair has not been worn, damaged or removed from its original packaging

- The product has not been opened or used

How to return a product:

- Click on the return form below and complete all required sections

- Once your return is approved AND we have received the product, we will credit your account used for the original payment or ship out the replacement product

YOURS Extension Co. is not responsible for shipping for returns or exchanges.

Please wait for our team to respond to your request within 48 hours M-F. We will email you back with a return address to officially begin the return/exchange process. 

RETURN FORM

Picking your hair shade

We offer complimentary color matching within 72 hours M-F by submitting 3 photos of the hair in natural light to our Color Matching Form.

The only way we guarantee a direct color match is by purchasing a color ring. Though our photos are true to tone, they are taken in different lighting than your salon or your clients' home, so always make sure to double check with a color ring.