I have nothing but good things to say about the product and company! I had trouble with my first order and they were nothing but accommodating. This my second order and shay balayage was absolutely perfect. The color and quality both. My hairdresser put in two rows which included Shay Balayage and a touch of Beyond.
I have had my tapei ins for about a month now!! they did not disappoint at all. I absolutely LOVE them!!! I will be ordering more in the future!!!!
These extensions are amazing, they blend right in with my natural hair and give me a great look. I am super happy with my custom extensions, so far they have been holding up great and I have gotten so many compliments on my hair lately :)
With this kind of investment waiting 6 to 10 weeks is insane! do better.
Hi Wendy,
Thank you for your feedback. We are a currently a small indie brand doing the best we can with our current bandwidth. If we could speed up our fulfillment times we absolutely would. In the future as we grow that is something we are committed to working on. However, in the meantime we are very transparent about our turnaround time for any custom orders or out of stock wefts on multiple areas of our site. We will update our site as our turnaround time changes. We wish you the best. :)
This hair blends so good an the weft doesn’t show since it is so thin is y I love them
I'm so obsessed with these colors. Matches so perfect. Vanish wefts are perfect in so many ways
The Box for the class is amazing. I Couldn’t be happier with it. Thankfully Jens Greif
I ordered custom curly extensions and am so impressed the the quality and curl pattern. I will be buying from Yours Extensions again!!
OBSESSED! The color was a perfect match after we toned it down a tad and the quality of hair is just amazing!! My client and I were obsessed.
The colors of this weft are absolutely GORGEOUS and a perfect match for what we were looking for! The quality of these extensions are unmatched by any others I have seen!
I am so impressed with this extension line. From the extensive colors to the quality. Thank you for creating this luxury hair!
I’ve done Yours Extensions on two guests, it is the BEST hair! I 100% will be using Yours again!
Perfect color & length can’t wait to get them put in!
We are so happy you love them! Thank you for the great review! :)
In the pic they look ashy, but when they got here they were very yellow!
Hi Carrie!
We try to make our photos as accurate as possible but as stated on the site, the most accurate visual representation of our hair is a physical swatch ring. With that being said for future orders, a more ashy version of JENNIFER would be shade MADI. JENNIFER is created with shade BITCH (our platinum) while shade MADI is a rooted platinum created with shade FAME (our icy whitest platinum). Not to worry! We recommend a purple bath by a professional. Simply dip the extensions in purple shampoo and water (don't let them sit for too long as our extensions grab tone quickly) and you will have a much ashier result. Thank you so much for choosing YOURS and we hope this helps! :)
Perfect base blonde that is so easily customizable! ♥️
The quality of the extensions is great and they arrived earlier than the estimated time! I was however charged over $200 USD in duties once they arrived, on top of shipping costs :( I unfortunately won't be able to order again until better shipping options to Canada are arranged.
Hi Em!
We are so happy to hear you received your order and love the quality.
At the time of your order we paid for the shipping and were unaware you were charged duties on top of the shipping we already paid.
We have since done the work to make sure that all Canadian import fees, duties and taxes are to be calculated at checkout through a third party application that we have incorporated into our site.
As of right now the third party is reviewing all of our products and working on reflecting these numbers at checkout for future complete transparency.
Thank you for taking the time to help us improve our international experience!
This hair quality is amazing! I have been wearing yours extensions since last year and just ordered my longer set! I will still keep my current set because they still feel awesome and it’s always fun to switch it up!
This is a horrible company with bad work ethic's. They purposely put custom in the description even if it is not custom, so that you can not return their crappy hair. This is basically robbery. The order I placed was on hand already. This meaning it wasn't custom nor should it have taken weeks and weeks to deliver. 0 Stars!
Hi Brandy!
The only place we put custom hair in the description is on the custom order section of our website, which is where you purchased your weft from. So your order was indeed a custom order. We gladly accept returns and refunds as long as they are not custom orders. As an ethically sourced hair extension company we cannot create a custom length or texture for you, taking up weeks of our teams time and then have no way to compensate them or the hair donor. The order you placed was not on hand and was sent out to you the same day we received it, within the promised time frame and up to our quality standard as inspected by our team. The product has been delivered as advertised. When you placed the custom order it said 'all custom hair orders are final.' You have left multiple bad reviews for the same order and we have continued to respond with the accurate information, the information you are providing is inaccurate to potential buyers.